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IT Support & Management

We run your IT so you can run your business

IT Support & Management

Outcomes that matter

One team, clear SLAs, predictable results. Across e‑commerce, retail, manufacturing, and services.

  • Uptime: keep tools, stores and workflows online.
  • Security: MFA, EDR, backups, incident response.
  • Speed: fast user support, clear ownership, monthly KPIs.
  • Savings: standards, automation and right‑sized licensing.
Helpdesk L1–L3

Portal/e‑mail/phone, onboarding/offboarding, access management.

  • SLA-backed responses
  • User lifecycle & permissions
Infrastructure & network

Servers (Windows/Linux/VM/Cloud), LAN/Wi‑Fi/VPN, monitoring.

  • Patching & maintenance
  • Monitoring & alerting
Cloud & collaboration

Microsoft 365 / Google Workspace, governance and DLP.

  • Identity & compliance
  • Email & collaboration
Cybersecurity

Policies, MFA/MDM, business‑grade EDR/AV, 3‑2‑1 backups, restore tests.

  • Endpoint security & MDM
  • Backup health & drills
Systems & integrations

ERP/CRM/WMS/e‑commerce, APIs/EDI, automation and data flows.

  • App integrations & EDI
  • Automation & data sync
Compliance

CMDB/assets, procedures,
GDPR/DPA & NDA.

  • CMDB & asset tracking
  • Policies & audits

Let’s talk

Need reliable, secure IT without the overhead? Book a call or write.

Contact Us